.png)
Aarhus HF & VUC
.png)
A broad education offering for thousands of learners
Aarhus HF & VUC is a large and diverse educational institution with thousands of learners and a wide range of programmes and learning paths. Offerings span HF and gymnasial upgrading, as well as AVU, FVU, and dyslexia education, delivered both on campus and online.
With many different courses, and with programmes often tailored to each learner’s life situation, clear communication is essential. Information needs to be easy to find, and easy to understand, especially for visitors who are trying to choose the right path.
When information gets complex, guidance becomes part of the experience
For an institution like Aarhus HF & VUC, the website is often the first point of contact. Visitors arrive with practical questions about admission, course formats, requirements, schedules, and how different learning paths fit into everyday life.
The challenge is not a lack of information, it is making sure the right information is accessible in the moment, and explained in a way that feels simple and reassuring. At the same time, the school needs to be able to update answers quickly as programmes and needs evolve.
A digital entry point that is easier to navigate, and easy to keep updated
Aarhus HF & VUC implemented Karla on their website to help visitors quickly find the information they need. Karla supports the user journey by answering questions in a clear and structured way, and guiding visitors to relevant pages, whether they are exploring course options or looking for specific practical details.
A key part of the setup is flexibility. The school can continuously adjust and refine answers over time, making it simple to keep guidance aligned with changing needs, new programmes, and updated information.
“At Aarhus HF & VUC, Karla Chat is a big help when visitors need help finding the information they are looking for. Karla is quite precise and thorough in its answers, and it is incredibly easy to adjust and fine tune along the way. An absolute improvement of the user experience on our website.”
Betina Mikkelsen, Communications Manager at Aarhus HF & VUC
We are proud to work with Aarhus HF & VUC, and to contribute to a clearer and more user friendly digital entry point to education for thousands of learners.
.png)
