We separate features from volume so you never overpay. Start with a Platform Subscription to unlock the tools you need, then select a recurring Usage Package that matches your scale.
Compare Platform plans
See a side-by-side comparison of the account limits and core configurations included in each Platform Plan tier. All prices are excl. VAT.
Launch
€ 150
/ mo
Premium
€ 209
/ mo
General
Agents
1 included
1 included
Domains
2 included
3 included
Users
Unlimited
Unlimited
Mask sensitive data
Yes
Yes
Custom Retention Periods
Yes
Yes
Actions flow
1 flow per model
3 flows per model
Livechat
Yes
Yes
Voice mode
No
Yes
APIÂ Access
No
Yes
Block IP-addresses
No
Yes
Insights
Conversation Overview
Yes
Yes
Resolution Rate
Yes
Yes
Actions Overview
Yes
Yes
Ratings
Yes
Yes
Top Categories
No
Yes
Knowledge Base
Update frequency
Weekly
Every 72 hour / on demand
Number of URLs
1.000
3.000
Website (crawler)
Yes
Yes
Text (manually added info)
Yes
Yes
Zendesk Helpcenter
Yes
Yes
Confluence
Yes
Yes
Drop in Blog
Yes
Yes
Files upload
Yes
Yes
APIÂ Feeds
Yes
Yes
Your questions, answered
Get quick answers to the most common questions about our platform and services.
